Clients and Testimonials

Delighted clients who have experienced Paul’s consultancy and coaching services have provided the following comments:

I worked closely with Paul over some years on our programme of customer and citizen research. We not only got robust and accurate data, but Paul provided us with far more – he provided incalculable added value in terms of piercing insight, constructive challenge and creative thinking about the issues we faced.  What’s more he communicated brilliantly to both the politicians and senior managers in the organisation, stimulating debate and encouraging positive use of the findings to help us in building a better Bromley. And it was a pleasure to work with him too! (Sheila Bennett, Assistant Director, Democratic and Customer Services, London Borough of Bromley)

Wanted to thank the team and more particularly you for the outstanding work that you did for us in relation to conducting the Queanbeyan City Council’s Community Satisfaction Survey. You broadened our minds and expectations and helped us engage more fully with our community. It was a pleasure working with you and your high standards of professionalism (Marg Nicholls, Queanbeyan City Council)

Paul’s work with local people and community groups in East Lothian, Scotland, helped to give them a voice in shaping local services and focused the local council on delivering services that mattered most to its local residents (Rob Tinlin, Chief Executive at Southend Council, formerly at East Lothian Council)

Paul is a passionate speaker, big picture thinker, and tireless networker. He has an engaging commitment to understand the way businesses, communities and individuals act and to find ways of moving towards more productive, profitable and prosocial behaviours (Euan Robertson, Tourism & Transport Forum, Australia)

There is nothing that compares to listening to someone that has actually been in the trenches and applied the same strategies that they refer to. Paul is an enthusiastic practitioner, strategist, speaker, coach and leader. He shares many practical examples of how the combination of good preparation, genuine engagement and strategic thinking positively impact on the deployment and execution of plans. He outlines how you can achieve a balance of team and personal success in your planning. Paul demonstrates how the journey can be equally or possibly even more rewarding than the destination. An inspiring individual (Greg Doyle, Public Servant and Convenor of the 2007 LGMA LiveWire Conference)

Paul’s inherent curiosity for uncovering the best solutions for his clients, coupled with his positive attitude make Paul a highly engaging and motivating consultant (Courtney Sullivan, Senior Manager, Nielsen)

Paul has one of the most unique perspectives and experience sets in Australia – he’s worked in both social and commercial marketing, has an incredibly diverse knowledge covering numerous areas, is both a consultant and a coach, has international and local experience and is able to draw enthusiasm and insight from those he works with. Paul is a rare breed (Huw Hepworth, Account Director, Painted Dog)

Paul has provided consultancy, research, workshop design/facilitation, training and coaching for hundreds of clients in Australia and the UK. This includes SMEs, corporates, not-for-profits, and government organisations and their senior managers.

Organisations that Paul has provided services to (or the employers of people Paul has provided services to) since he moved to Australia in 2005 (in addition to his 1000+ clients in the UK)  include:

  • ACA Research
  • ACT Housing
  • Arts NSW
  • Arts Queensland
  • Arts Victoria
  • Australian Communications and Media Authority (ACMA)
  • Australian Council for the Arts
  • Australian Fair Pay Commission
  • Australian Fair Work Ombudsman
  • Australian Government Information Management Organisation (AGIMO)
  • Australian Sports Commission
  • Australian Tax Office
  • beyondblue
  • Blue Fish Restaurant
  • BrainJuicer
  • Brisbane City Council
  • B2B International
  • BT
  • Cancer Council NSW
  • Children’s Cancer Institute
  • City of Ryde Council
  • Colmar Brunton
  • Comcare
  • Department of Defence
  • Direction First
  • Directional Insights
  • Disney Channel
  • ekas Marketing Research Services
  • Farron Research
  • Federal Department of Health and Ageing
  • Federal Department of Families, Housing, Community Services, and Indigenous Affairs (FaHCSIA)
  • Federal Department of Finance and Deregulation
  • Federal Department of Sustainability, Environment, Water, Population and Communities
  • Federal Department of Veterans Affairs
  • Fusion Communications
  • Harbour IT
  • HBF
  • Health Services Australia (HSA)
  • Indigenous Business Australia
  • iNova Pharmaceuticals
  • IPAA
  • Jigsaw Strategic Research
  • Landcorp
  • Leighton Contractors
  • Melbourne University
  • National Youth Affairs Research Scheme (NYARS)
  • Network Research and Marketing
  • Newspoll
  • Nielsen
  • NRMA
  • NSW Department of Commerce
  • NSW Office of Environment and Heritage
  • NSW Office of Liquor Gaming and Racing
  • Nunwood Research and Consulting
  • Opinion Research Services
  • Opinium Research
  • Outback Ecology
  • Painted Dog
  • Potentiate
  • Product Perceptions
  • Prophisee
  • Queanbeyan City Council
  • Queensland Crime and Misconduct Commission
  • Queensland Department of Communities
  • Queensland Rail
  • RailCorp NSW
  • Research Now
  • Researchpanel
  • Research Solutions
  • Sensis
  • Singleton Council
  • SLS-Analdo
  • Stancombe Research and Planning
  • Suicide Prevention Australia
  • SuperFriend
  • Swift Research
  • Synovate
  • Taverner Research
  • Think Intrepid
  • Tourism Australia
  • Tourism and Events Queensland
  • Tourism Research Australia
  • Tourism WA
  • TNS
  • Urbis
  • Victorian Department of Justice
  • Vivid
  • WA Department of Education and Training
  • WA Public Transport Authority
  • Web Resources
  • Wollongong City Council